All strategy work
Social

Dove Baby
Smilestones

I led the strategy behind Dove Baby’s launch on TikTok: a kids’ chat show on a cloud, all about the little moments parents love most.

Brand

Dove Baby (Unilever)

Agency

Movers+Shakers

My role

Strategy Director

Little moments, big feelings

The challenge

The baby care aisle is packed with functional claims about formulas and sensitive skin. To earn real loyalty, Baby Dove needed to win cultural mindshare with millennial and Gen Z parents, who feel constant pressure from picture-perfect parenting feeds and clinical milestone charts.

The insight

Parents felt anxious tracking the big clinical milestones, like walking or talking. But all across social, the moments they shared — and the ones that connected with other parents — were the little, unpolished firsts.

The idea

We called them Smilestones and gave Baby Dove a simple stance: there’s no right or wrong way to parent, only your way. Then we brought it to TikTok as a kids’ chat show set in a bubble bath on a cloud.

The little firsts

First spoon.

First clap.

First giggle.

Milestones vs. Smilestones

Traditional baby brands

Clinical milestones

“Is my baby perfect?”

Baby Dove

Smilestones

“Our mess is magic.”

On TikTok

Meet the host

Four-year-old Aria Walters hosted the show and interviewed parents about their Smilestones. She ad-libbed so much that the original script got thrown out. Four episodes ran on TikTok.

The results

Double-digit growth

in digital engagement rates, well above CPG benchmarks

Multi-platform reach

powered by The Walters’ built-in audience

Trade press praise

for the creative and the emotional storytelling

In the press

shotsLBB

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